PLEASE NOTE that having a De Anza transcript with ‘Pass” or an A, B or C for a grade in a De Anza College class does not prove you earned a certification. It is possible to earn a passing De Anza College grade and not earn the certification. May students take HLTH57A to learn first aid, but do not want a certification.
IF YOU DID NOT GET YOUR CARD(S) BY EMAIL MAIL YET: As I tell people in each class I teach, I turn in course records promptly, often well before the Red Cross deadline, but it can take days or even beyond a week for the cert to arrive. Sorry, I can’t give you a guesstimate as to when you will get your digital cert/card.
You can expect to get an email with the digital cert (that you can print in wallet card or 8 1/2 X 11 format), but not right after the class finishes as the payments and paperwork takes time to complete.
As of 2022 the email with the digital cert was sent from
no-reply <no-reply@redcross.org>
if you look for it by searching Red Cross it might not turn up for you
(especially if your spam system decided that “no reply” is a spam email).
The email might be titled:
Completion Certificates for your Red Cross Training
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If you have misplaced your older, but not yet expired, American Red Cross certificate(s) and wish to receive a replacement, you must contact the American Red Cross Training Service Center 1-800-733-2767 or support@redcrosstraining.org You can follow the instructions below to get a copy of the card from the Red Cross OR more likely, a new email with the digital cert so you can print a proof of certification.
The Red Cross might charge you a shipping and handling fee, especially if you want to purchase a wallet card version of your Red Cross certificate..
You will need to give them
the proper Red Cross title of the class you took,
for example Cardiopulmonary Resuscitation and Automated External Defibrillation for Professional Rescuers and Health Care Providers NOT the De Anza class title HLTH 57E, HEALTH 57E or just that you took a CPR class.
First Aid might be filed under First Aid or under Lay Responder First Aid, but NOT under the De Anza title First Aid for the Community, Home, Wilderness and Disasters or the title HLTH 57A or Health 57A.
name of your instructor (Mary Donahue),
your name, including any possible versions you were using at the time. (Did you get married after you enrolled in a Red Cross certification class? Did you give the college a nickname?)
and the start and end dates of the class.
For Fall quarter 2022 first aid we finished class on 10/21/22 and the cert is valid until 10/21/24.
For Winter quarter 2023 first aid we finished class Feb. 10 and the cert is valid for two years.
For Spring quarter 2023 first aid we finished class May 5 and the cert is valid for two years.
For Fall quarter 2023 first aid we finished the class 10/20/23 and the cert is valid for two tears.
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Sometimes they have trouble finding where the class is filed.
Have them try looking up the CPR or first aid class under De Anza Biology, or De Anza College Biology.
Lifeguard, Lifeguard Instructor and Water Safety Instructor (WSI) classes will be under De Anza Physical Education or De Anza Physical Education/Athletics, except for those I teach off campus, in which case contact me by email with details about the class you took.
Do not let them make the mistake of looking it up under De Anza Red Cross Club or De Anza Cupertino Aquatics.
Sometimes you get a new person when you call who does not know how to find course records and might ask you to have me resubmit the course record, which I can’t do because De Anza will be billed twice. If this happens please call back and you might have better luck and get someone more experienced who can better help you.